Past, Present & Future

— Established 2003 | Bellingham, WA —

At Emergency Reporting, we come to work every day because we are passionate about bettering the fire service. Whether it’s one of our awesome support reps walking you through how to upload an incident, or a developer creating an incident report you need to send to the state, we strive to do things that make the life of a first responder easier.

Three pillars support our mission at Emergency Reporting: Community, Data, and APIs (Application Program Interfaces – computers talking to computers). The most important pillar is our community – each firefighter or EMT that uses our system every day. We build our software based on YOU and the countless bytes of fire department data you manage. This is a big deal to us, and it’s why we have 200+ years of fire service experience within our staff.

The Emergency Reporting difference: We listen. We make pricing affordable and fair. And – best of all – you’ll be talking to a human when you call us. That’s why more than 88,000 first responders across the world have switched to our truly unmatched cloud-based solution, from DoD bases like Fort Bliss, to fire departments like Orange County Fire and Rescue.

Since 2003, we’re here to help you tell your station’s story. Emergency Reporting started as a few people that were excited about creating powerful station management tools that work. We’ve grown a bit since then, but the reason we all come into work every day has never changed.

Want to be a part of our future? Check out openings on our Jobs page.



Emergency Reporting Core Values

Emergency Reporting is committed to providing an outstanding product and world-class service and support. Our business measures each decision against our core values to ensure the best possible outcome for all our customers and employees:

Industry Integrity

We keep our promises and we can be trusted with sensitive data; we will either meet or exceed state and federal data requirements; personal responsibility is important to us.


Consistent Innovation

We are driven to improve the way we produce and deliver our services to the marketplace. We thrive on providing smart and feasible solutions.


Team Appreciation

A positive, family friendly work environment is important to us. We contribute financially toward employees’ medical coverage and retirement plans; we value and support learning opportunities.


Ongoing Relevance

We respond to employee and customer requests in an open, timely and respectful manner. We make a conscious effort to be overt in our business operations.


Fire Service Advocacy

We believe our effort and services improve the first response industry and we will continually strive toward this goal.


Responsible Stewards

We manage company financial resources responsibly and with the due diligence required to make sound business decisions.