Jobs at Emergency Reporting

What We Have A Passion For

Our team at Emergency Reporting works hard to empower first responders with powerful station management tools. We provide users with awesome features, in-depth support, and easy-to-use web and mobile apps.  We serve customers all over the United States, ranging from small rural fire districts, multi-station agencies, counties, and even the Department of Defense. What we make here everyday really matters—we make it easier for firefighters to save lives and property. Interesting in learning more? Check out Our Story.

What We Value

‘Consistent innovation’ and ‘continuous improvement’ are sayings you’ll hear a lot around the Emergency Reporting office. Members of our team are constantly learning and given chances to grow and develop their skills, both personally and professionally.

Our development team actively practices the Agile Development Methodologies. We do that by employing scrum project management, which means we get to spend more time and energy directly where it counts—adding value for our customers.

Where We’re Located

Our office is nestled in Bellingham, Washington — a fast-growing city that boasts the beauty of Seattle without all of the traffic. Bellingham sits about halfway between Vancouver, British Columbia and Seattle, Washington. The best part about the office? We are located in the heart of the Bellingham Marina and get to witness the views most characteristic of the Pacific Northwest every day: breath-taking mountain ranges as well as the stunning Pacific Ocean. Talk about the best lunch walk in town. Find out more about why we love living here at BellinghamWins.com.

Come make a difference with us!

  • Flexible work schedule
  • Family friendly, open office environment
  • High performance technology equipment provided
  • Medical, dental and vision insurance
  • Matching Simple IRA contributions of up to 3% of salary
  • Generous vacation, sick leave and holiday time
  • Unlimited coffee, soda, sparkling water, chai lattes, etc
  • Active company culture – from Spikeball at lunchtime to running clubs to ‘walk around the marina’ meetings, we like to have fun!

 

 

Current Openings

Thank you for your interest in us! Take a look at the current openings below. If you think you’d be a good fit for an opening, please send a resume and cover letter along with the application form below to our Human Resources Manager Kara Turner at jobs@emergencyreporting.com. Emergency Reporting is an Equal Opportunity Employer.


 

 

SOFTWARE DEVELOPMENT ENGINEER II & III

Emergency Reporting is looking for software engineering talent as we continue to experience success and steady growth.  Our open development workspace, Agile principles and value on career growth, makes us the best choice in your next career move.

 Job Title:  Software Engineer, II and III  Downloads
 Department:  Development  Software Engineer II Job Description
 Reports to:  Development Manager  Software Engineer III Job Description
 Salary:  Exempt, Salary  Application Form (for both II and III)
 Closing Date:  Open Until Filled

Position Summary:

Emergency Reporting software engineers develop web technologies to support the global efforts of the Fire and EMS industry.  Our core values are industry integrity, team appreciation, fire service advocacy, responsible stewardship, ongoing relevance, and consistent innovation.  We are passionate about our support of the Agile principles of software development and have embraced a scrum development methodology with strong emphasis on continuous improvement.  As a Software Engineer II or III you will be working with or leading a small scrum team with a large potential for learning and growth.

With your technical expertise you will manage individual projects tasks, deadlines and deliverables as you design, develop, test, deploy, maintain, and enhance software solutions.

CUSTOMER SUPPORT TECHNICIAN

Emergency Reporting is looking for friendly customer support technicians to set our customers up for success.

 Job Title:  Customer Support Technician  Downloads
 Department:  Support  Support Technician Job Description
 Reports to:  Support Manager  Application Form
 Salary:  Non-Exempt, Hourly
 Closing Date:  Open Until Filled

Position Summary:

This position is responsible for providing excellent customer service and technical support to Emergency Reporting customers. A person in this role will ensure the highest level of customer support by following the company phone-first policy when responding to customer requests for help.

 

 

INTERFACE PROJECT ENGINEER (IPE)

 Job Title:  Interface Project Engineer (IPE)  Downloads
 Department:  Information Technology  Interface Project Engineer Job Description
 Reports to:  Interface Project Manager (IPM)  Application Form
 Salary:  Non-Exempt, Hourly
 Closing Date:  Open Until Filled

Position Summary:

The Interface project Engineer (IPE) ensures all interface operations are working efficiently to meet or exceed the mission, vision and principle pillars of Emergency Reporting under the leadership of the Interface Project Manager.

 

 

IT SECURITY ANALYST

 Job Title:  IT Security Analyst  Downloads
 Department:  Information Technology  IT Security Analyst Job Description
 Reports to:  IT Manager  Application Form
 Salary:  Exempt, Salary
 Closing Date:  Open Until Filled

Position Summary:

This Senior level IT position is responsible for Emergency Reporting’s ongoing FedRAMP+ authorization and certification.  Additional responsibilities include the coordination, support, monitoring, installation and best practices of IT systems companywide – including office environments, remote users, cloud hosted environments, data centers, and other Emergency Reporting computing resources.