Meet Bob Burton, Emergency Reporting's Director of Training. Bob is a retired 30-year fire service veteran who served as Training Captain for the Yakima Fire Department in Washington State. Bob offers a variety of training options, including working with you onsite, hosting regional workshops for your area, and setting up self-paced online classes. Training options are designed to familiarize you with the system features and required setup configurations.
Onsite training provides prepared lessons presented by a qualified representative, based on an assessment of your agency’s requirements.
Workshops are conducted to accommodate neighboring departments. They may be hosted by an agency or conducted in rented facilities. Students have access to their agency accounts while the instructor is providing live demonstrations and presentations that illustrate best practices for turning data into information that allows agencies to measure their respective level of compliance with laws, rules, regulations, standards that are imposed on emergency services. Students are also shown how to measure compliance with their own agency objectives.
Online classes via the internet are provided online through GoToMeeting.com. Sessions typically address your department’s specific records management issues in real-time. Also, customized private classes may be arranged to suit your choice of topics. This means we will access your account and provide the information most relevant to your situation. for additional information.
Tutorials can be accessed by users on demand; 24/7. Tutorials are "pre-prepared" lessons on a selected topic. These tutorials are available on the Help and Support page in all customer accounts.
If you have a specific request for training, please complete the Training Request Form and we will contact you for details.