Initial Setup

Depending on your agency’s requirements, you may be ready to start reporting incidents within a few days of submitting your order form. However, while your particular needs will guide the account setup process, we do recommend spending some time up front to thoroughly configure your account.

This initial investment will pay off quickly as your records management tasks require fewer redundant keystrokes and decision points. Those records will also be more accurate and standardized, as personnel will be required to pull common data into required fields from a central collection of entries that cannot changed by accident.

Once you’ve authorized our services, Emergency Reporting’s Support staff will schedule time with your agency to review and implement several of these important setup options.