I'm really happy that we're able to work with this software. These days, I can't see why any department would go any other way. It simplifies everything and allows folks to do their work where it's convenient, not just where a workstation has special software on it. Plus the upgrades... that's great! We don't want to have to spend time to keep the machines up and running with updates, patches, etc. We just want to do our jobs and this is the perfect tool for our world.Jeff Stover, Assistant Chief
I must say that Emergency Reporting is by far the best in the industry. It meets all the record keeping needs, and was simple to learn and use. The support department is extremely knowledgeable, and very prompt. I have never experienced technical support at such a high quality before. Thank you so much for all you do, and keep up the great work.Jeremie A. Fountain, Captain
We know we made the right choice with Emergency Reporting. The program is easy to use and the updates just keep coming; some of the best is that any of our members can work on the system from any computer with internet access not just from the station. Your people also have been very helpful with questions when we have them and some of the changes we wanted to see are in new updates. Keep up the good work and thank you!!!Randy Clark, Fire Chief
Thanks for all you guys do to constantly improve the system. It's refreshing to have a reporting software company that actually listens and responds to the needs of its customers!Lieutenant Todd Vess, Public Information Officer
One of the hardest things for small departments to get a hold on is documentation. Emergency Reporting enables small departments to produce data and records akin to our larger big-city neighbors through a documentation format that is intuitive and easy to use.Jeff Pricher, Fire Chief / Fire Marshal
With Emergency Reporting, I am allowed the flexibility to make sound management decisions and better forecast budgets and operations for the future. Thank you for making my job easier!
On January 1, 2005 the six largest Fire Departments in Yakima County started using Emergency Reporting. This was a result of a two-year long search by the Yakima County Fire Chiefs Association to find a records management system that met our varied needs. Emergency reporting was the hands-down leader in providing an inexpensive, flexible, and efficient records management system.Tom Kehm, Fire Chief