Core Values

Emergency Reporting is committed to providing an outstanding product and world-class service and support. Our business measures each decision against our core values to ensure the best possible outcome for all our customers and employees.

Industry Integrity - We keep our promises, we can be trusted with sensitive data; we will either meet or exceed state and federal data requirements; personal responsibility is important to us.

Ongoing Relevance - We respond to employee and customer requests in an open, timely and respectful manner. We make a conscious effort to be overt in our business operations.

Consistent Innovation - We are driven to improve the way we produce and deliver our services to the marketplace; we thrive on providing smart and feasible solutions.

Fire Service Advocacy - We believe our effort and services improve the first response industry and we will continually strive toward this goal.

Team Appreciation - A positive, family friendly work environment is important to us. We contribute financially toward employees’ medical coverage and retirement plans; we value and support learning opportunities.

Responsible Stewards - We manage company financial resources responsibly and with the due diligence required to make sound business decisions.